The ongoing partial government shutdown has brought US airport security lines to a standstill, with wait times at some locations exceeding four hours. The situation is particularly dire at major hubs like Houston’s George Bush Intercontinental Airport (IAH), where even TSA PreCheck and Clear lanes have been temporarily shuttered.
However, a little-known service from Clear—Clear Concierge —offers a workaround: for $99 per adult, a Clear Ambassador will escort you directly to the front of the security line, bypassing the chaos. This is a premium option that requires a Clear+ membership and an additional fee, but for time-sensitive travelers, it can be a lifeline.
How Clear Concierge Works
Clear Concierge is available at roughly 30 airports. The service requires booking at least 30 minutes in advance (though earlier reservations are recommended due to limited availability). An Ambassador meets you at the airport and guides you through an expedited lane. A more expensive version even offers luggage assistance all the way to the gate.
The cost can be offset through certain travel rewards cards, such as the American Express Platinum Card, which provides an annual credit toward Clear+ expenses.
Real-World Impact
Recent reports suggest that even with the current TSA staffing issues, Clear Concierge remains operational at some airports, including IAH, despite the suspension of standard Clear lanes. One traveler reported walking through security in just two minutes after booking a $99 Concierge appointment, while others waited in lines exceeding four hours.
Long-Term Outlook
The availability of Clear Concierge during the shutdown is uncertain. It’s unclear whether the service will continue to operate if TSA staffing shortages persist. Even after the shutdown ends, however, the option may remain viable for those prioritizing convenience over cost.
For now, Clear Concierge proves that in times of crisis, a premium can buy you back time—and avoid the frustration of endless airport delays.
